Data Deletion Instructions

This page explains how to disconnect Instagram from octa.social and how to have your personal data deleted — as required by our Privacy Policy, POPIA, and Meta's platform terms. Any of the three methods below works; you do not need to do all three.

01Disconnect from your octa.social settings

Log in → Settings → Connected accounts → Instagram → Disconnect. This immediately stops all syncing and schedules deletion of your Instagram data from our systems.

02Revoke access from Instagram

In the Instagram app: Settings and privacy → Website permissions → Apps and websites → Active → octa.social → Remove. This invalidates our access token on Meta's side; our next sync detects the revocation and triggers the same deletion.

03Email us

Send a request to info@octafield.com from the email address on your account, with the subject "Data deletion". Use this route to delete your entire account, not just the Instagram connection.

04What gets deleted, and when

• Instagram data — profile details, synced media (including copies stored on our servers), insights and your access token: deleted within 30 days of disconnection or request.
• Full account deletion — account details, profile content, links, analytics history, and subscription records not required for tax/accounting law: deleted within 30 days of a verified request.
• Backups — encrypted backups expire on a rolling schedule of up to 90 days, after which deleted data is unrecoverable.
• What remains — sports performance statistics and results published on Octafield's media platform are part of the public sports record and are independent of your octa.social account. Invoices we must keep by law are retained for the statutory period.

We confirm every deletion request by email once completed. Questions: info@octafield.com.